FAQs

General Questions

 

Do you accept custom work?

I do accept commissions, but if I cannot fit your project in, I will add you to my waitlist and contact you once a space has opened up :) Contact me here if you are interested in starting a custom piece. 

How do I find out about new art for sale?

Scroll to the bottom of this page and sign up with your email for my mailing list to be one of the first to know when new art is available! You can also click here to follow me on Instagram @SincerelyJaded to see what other projects I've been working on lately.

Can I get a tattoo of your artwork?

Yes, but only under a few circumstances! First being that you do not change or alter my artwork in any way. Secondly, (Please make sure the tattoo artist you choose is open to tattooing another artist's work!) Lastly, please tag me and the tattoo artist to give full credit. Tag me on social media @SincerelyJaded and anywhere else you post images of the tattoo.

If you have other questions about getting a tattoo of my current art, then please click here to fill out my contact form.

What is your return and refund policy?

A full refund will be provided if your order has not shipped out yet, the shipment was lost by the carrier, or there is evidence of damage to your package and items during transit. If you would like to read more about my shipping and return policies, please click here 

Bone/Skull Questions

Where do you get your bones and were the animals harmed?

I purchase my bones through Native American sellers who ethically source their bones from wildlife which have died from natural causes. 

Illustration and Print Questions

Do you print your own artwork?

Yes, I print my own art on a professional Canon printer as I am able to control the colors and details of each piece to ensure that each order meets my quality standards. 

For wholesale orders: I order my prints in bulk from a trusted source in order to keep up with inventory and demand. 

What type of paper and ink do you print your artwork on?

I only use archival materials for my prints, which include Canon luster, textured, or matte photo paper, along with high quality CLI-65 ink.  

Do you sell your original pieces?

If you see a print on my website, and would like to make an offer on the original drawing, then please click here to fill out my contact form with more information about what original piece you are interested in buying.

Shipping and Handling

How much do you charge for shipping?

Domestic shipping is free on all orders over $25, and typically arrives within 12 business days. (Holidays or weather may delay delivery times. Snow storms like to surprise us in the winter months!)

Do you ship outside of the USA?

Unfortunately I do not ship internationally. But if you are really keen on getting a piece from me, send me a message, and we can figure something out!

How do you package your items?

All of my online orders are sent wrapped in 100% biodegradable glassine sheets or sleeves. This type of packaging requires no cellophane plastic, and supports my mission to eliminate single-use plastic waste from my business. (prints are protected with durable backing boards made from recycled materials).

(What is glassine?: Glassine is a smooth translucent/glossy paper that is air, water, and grease resistant. It is 100% biodegradable, and is a much more eco-friendly option than recyclable cellophane sleeves).

Individual stickers will ship out in a small stamped envelope, and no tracking information will be provided unless larger items are purchased with your order.

- Skull and mandible orders: All bones will come wrapped as gifts and shipped using repurposed and upcycled supplies.

*Note - skulls and bones might ship separately from other artwork depending on how many items are in your shipment.

Contact Questions

Where are you located?

I'm a Colorado artist, born and raised. If you are interested in hearing about my story, click here to read my about page!

How can I contact you?

For the fastest way to receive a thorough response from me, simply click here to fill out my contact form today. *Note - If you message me on social media, I might not see it and be able to respond as quickly as email.

Are you on social media?

Yes! Feel free to follow me anytime on Instagram @SincerelyJaded